Comments on: La Luna Pizza Boca Raton http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/ Expert Pizza Reviews Find The Best Pizza in Your Area Wed, 17 Mar 2010 18:49:39 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Roger_from_Boca http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/comment-page-1/#comment-1812 Roger_from_Boca Fri, 04 Sep 2009 21:40:11 +0000 http://www.worstpizza.com/?p=2545#comment-1812 Correct. That was our impression, as well. The new mgmt bought the name,<br>bought or ran the location,<br>and ignored the primary rules of restauranting: you got a good reputation<br>based on how you treated your<br>customers - consistency, courtesy, service, value, mood, and food. The first<br>waitress argued with us<br>on our choices, the second one disappeared for long stretches, and the<br>manager neither caught on or<br>cared. When you have to hunt down someone to pay the bill and get out, you<br>know they're in trouble.<br>The manager just look blankly at us when I asked for our bill, please; no<br>emotion, no apology; he seemed<br>bored and as if that was to just be expected. My wife suggested we walk the<br>bill. We could have easily done it;<br>no one was anywhere to be seen except one other confused couple by the door,<br>but that's not my style.<br>They'll succumb soon enough on their own.<br><br>Too bad. I liked the old place a lot. Thanks for responding. - Roger Correct. That was our impression, as well. The new mgmt bought the name,
bought or ran the location,
and ignored the primary rules of restauranting: you got a good reputation
based on how you treated your
customers – consistency, courtesy, service, value, mood, and food. The first
waitress argued with us
on our choices, the second one disappeared for long stretches, and the
manager neither caught on or
cared. When you have to hunt down someone to pay the bill and get out, you
know they're in trouble.
The manager just look blankly at us when I asked for our bill, please; no
emotion, no apology; he seemed
bored and as if that was to just be expected. My wife suggested we walk the
bill. We could have easily done it;
no one was anywhere to be seen except one other confused couple by the door,
but that's not my style.
They'll succumb soon enough on their own.

Too bad. I liked the old place a lot. Thanks for responding. – Roger

]]> By: Craig (lapp) http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/comment-page-1/#comment-1811 Craig (lapp) Fri, 04 Sep 2009 20:11:33 +0000 http://www.worstpizza.com/?p=2545#comment-1811 It is like they brought in new management who is skimping corners, and doesn't understand how to run an establishment in America! It is like they brought in new management who is skimping corners, and doesn't understand how to run an establishment in America!

]]> By: Roger_from_Boca http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/comment-page-1/#comment-1810 Roger_from_Boca Fri, 04 Sep 2009 20:08:16 +0000 http://www.worstpizza.com/?p=2545#comment-1810 This used to be one of my favorite places in the Military Trail/Clint Moore area for lunch - good service, good, tasty food, reasonable prices. That was two years ago. We have been twice in spring/early summer 2009 and will not return. Lousy food, indifferent (and yet still somehow rude) staff, management, and service have torpedoed this place for us. Seeing as it used to be full and now only a quarter full, at best, beckons that others feel the same. Not recommended. This used to be one of my favorite places in the Military Trail/Clint Moore area for lunch – good service, good, tasty food, reasonable prices. That was two years ago. We have been twice in spring/early summer 2009 and will not return. Lousy food, indifferent (and yet still somehow rude) staff, management, and service have torpedoed this place for us. Seeing as it used to be full and now only a quarter full, at best, beckons that others feel the same. Not recommended.

]]> By: Roger_from_Boca http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/comment-page-1/#comment-1448 Roger_from_Boca Fri, 04 Sep 2009 14:40:11 +0000 http://www.worstpizza.com/?p=2545#comment-1448 Correct. That was our impression, as well. The new mgmt bought the name,<br>bought or ran the location,<br>and ignored the primary rules of restauranting: you got a good reputation<br>based on how you treated your<br>customers - consistency, courtesy, service, value, mood, and food. The first<br>waitress argued with us<br>on our choices, the second one disappeared for long stretches, and the<br>manager neither caught on or<br>cared. When you have to hunt down someone to pay the bill and get out, you<br>know they're in trouble.<br>The manager just look blankly at us when I asked for our bill, please; no<br>emotion, no apology; he seemed<br>bored and as if that was to just be expected. My wife suggested we walk the<br>bill. We could have easily done it;<br>no one was anywhere to be seen except one other confused couple by the door,<br>but that's not my style.<br>They'll succumb soon enough on their own.<br><br>Too bad. I liked the old place a lot. Thanks for responding. - Roger Correct. That was our impression, as well. The new mgmt bought the name,
bought or ran the location,
and ignored the primary rules of restauranting: you got a good reputation
based on how you treated your
customers – consistency, courtesy, service, value, mood, and food. The first
waitress argued with us
on our choices, the second one disappeared for long stretches, and the
manager neither caught on or
cared. When you have to hunt down someone to pay the bill and get out, you
know they're in trouble.
The manager just look blankly at us when I asked for our bill, please; no
emotion, no apology; he seemed
bored and as if that was to just be expected. My wife suggested we walk the
bill. We could have easily done it;
no one was anywhere to be seen except one other confused couple by the door,
but that's not my style.
They'll succumb soon enough on their own.

Too bad. I liked the old place a lot. Thanks for responding. – Roger

]]> By: Craig (lapp) http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/comment-page-1/#comment-1447 Craig (lapp) Fri, 04 Sep 2009 13:11:33 +0000 http://www.worstpizza.com/?p=2545#comment-1447 It is like they brought in new management who is skimping corners, and doesn't understand how to run an establishment in America! It is like they brought in new management who is skimping corners, and doesn't understand how to run an establishment in America!

]]> By: Roger_from_Boca http://www.worstpizza.com/2009/07/la-luna-pizza-boca-raton/comment-page-1/#comment-1446 Roger_from_Boca Fri, 04 Sep 2009 13:08:16 +0000 http://www.worstpizza.com/?p=2545#comment-1446 This used to be one of my favorite places in the Military Trail/Clint Moore area for lunch - good service, good, tasty food, reasonable prices. That was two years ago. We have been twice in spring/early summer 2009 and will not return. Lousy food, indifferent (and yet still somehow rude) staff, management, and service have torpedoed this place for us. Seeing as it used to be full and now only a quarter full, at best, beckons that others feel the same. Not recommended. This used to be one of my favorite places in the Military Trail/Clint Moore area for lunch – good service, good, tasty food, reasonable prices. That was two years ago. We have been twice in spring/early summer 2009 and will not return. Lousy food, indifferent (and yet still somehow rude) staff, management, and service have torpedoed this place for us. Seeing as it used to be full and now only a quarter full, at best, beckons that others feel the same. Not recommended.

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